Refund information

Refund requests.
Know the terms.

IPTV Sonic is an informational website, not the seller or payment processor for subscriptions. The independent service provider controls refund decisions and returns.

Three-day request window for a first purchase

For an initial subscription purchase only, contact the service provider within 3 calendar days of the purchase date if you want to request a refund. This is a request window, not a promise that a refund will be approved or paid.

Any refund is subject to the service provider's applicable terms, review and approval, payment-provider rules, and rights that cannot legally be waived. IPTV Sonic cannot approve, issue, or guarantee a refund.

Renewals and other charges

The three-day request information on this page applies to the first purchase only. It does not represent a refund offer for renewals, repeat purchases, chargebacks, or separately purchased products. Check the provider's current terms for those transactions.

How to request a review

  1. Contact the service provider using the support details in your order confirmation or its official help centre.
  2. Include the account email, order or transaction reference, purchase date, and a clear explanation of your request. Do not send payment-card details by email.
  3. Ask the service provider to confirm in writing whether your purchase is eligible, what amount may be returned, and the expected processing time.
Before you buy, verify the current refund terms directly with the service provider. This summary is informational, is not part of the provider's checkout agreement, and does not override provider terms or local consumer law.

Last updated: October 18, 2026.